In the online form or via e-mail firstname.lastname@example.org please send the information below to process your refund:
* Company (if it is a legal entity):
* Order number:
* Product name:
* Product code (if any):
* Reason for refund (please select):
- Received wrong product
The product is originally packaged (please choose):
* Data marked with an asterisk are mandatory
Be careful about the accuracy of the data. Pay particular attention to * Order number * Product name (also enter possible options of size, color, ...) and * Product code (if any). You received all this information in an email after the purchase.
If data is not identical to ours, we will automatically reject the claim.