In the online form or via e-mail please send the information below to process your refund:

* Name:

* Surname:

* Company (if it is a legal entity):

* Email:

* Phone:

* Order number:

Ordered on:


Product Details and Reasons for Refund

* Product name:

* Product code (if any):

* Quantity:

* Reason for refund (please select):

  • Received wrong product
  • Accessories

The product is originally packaged (please choose):

  • DA
  • NE





* Data marked with an asterisk are mandatory

Be careful about the accuracy of the data. Pay particular attention to * Order number * Product name (also enter possible options of size, color, ...) and * Product code (if any). You received all this information in an email after the purchase.


If data is not identical to ours, we will automatically reject the claim.